Information We Collect

We may collect personal information such as:

• Your name
• Email address
• Phone number
• Delivery and billing address
• Order and purchase information
• Information you provide through enquiry or contact forms
• Information you provide when subscribing to updates
• Technical information generated when you use our website

Why We Collect Your Information

We may use your information to:

• Process and manage your orders
• Arrange delivery or collection
• Respond to enquiries
• Provide customer service
• Manage payments and transaction records
• Send updates you have asked to receive
• Improve our website and services
• Meet our legal, accounting and record-keeping obligations

Providing Your Information

You may choose not to provide personal information. However, some information is necessary for us to process an order, arrange delivery or respond to your enquiry.

Who We May Share Information With

We do not sell your personal information.

We may provide information to trusted service providers where this is necessary to operate our business, such as payment providers, website service providers, couriers, freight companies and professional advisers.

We may also disclose information where required or permitted by law.

Payments

Online payments may be processed by third-party payment providers. DJC Artistry does not need to retain your complete payment-card details where those details are processed directly by the payment provider.

Marketing & New Piece Alerts

If you subscribe to new-piece alerts or other marketing updates, we may use the contact information you provide to send those communications.

You can unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us.

Transactional messages relating to an order, enquiry or account may still be sent when necessary.

Storage & Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

Personal information may be stored using secure website, email, payment or cloud-based service providers used to operate DJC Artistry.

How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, or where we need to retain it to meet legal, tax, accounting or business requirements.

Your Right to Access or Correct Information

You may ask us for access to personal information we hold about you and ask us to correct it if you believe it is inaccurate.

Please contact DJC Artistry if you would like to make an access or correction request.

Cookies & Website Information

Our website may use cookies and similar technologies that are necessary for website functions such as shopping, login sessions and security.

Where analytics or other optional technologies are used, further information is available in our Cookie Policy.

View our Cookie Policy

Contact

If you have a question about your personal information or this policy, please contact DJC Artistry through our Contact page.

Contact DJC Artistry